Salesforce announces an AI-heavy makeover for Slack, with 30 new features
Summary
Salesforce has unveiled a major AI-focused update for Slack, introducing 30 new features designed to transform the platform into a versatile business automation tool. Central to this update is an enhanced Slackbot, which now supports reusable AI skills, meeting transcription, and cross-platform coordination via the Model Context Protocol. By integrating with Salesforce's Agentforce and monitoring desktop activities, Slackbot can now autonomously manage tasks, draft communications, and provide actionable business insights, aiming to make Slack an indispensable component of enterprise operations.
(Source:TechCrunch)